Free Business Dissertations - The Standard 74% Of Customers Believe That Their Isps Should Be Responsible
The Standard
74% of customers believe that their ISPs should be responsible for fixing spam problems. Gartner Group
7% of ISP churn was directly attributed to spam.
Gartner Group
36% of email users would switch ISPs in order to reduce the flow of spam they received.
Gartner Group
24% of users would be willing to pay an incremental for spam blocking.
Gartner Group
250,000 spam-related complaints reported every day at AOL alone.
http://www.emcs.net/Protection/statistics.htm [Accessed 28th march 2005].
These Statistics are not just horrendous but are growing !
The United States , The Republic of Korea and China are reportedly the leaders in spam originated email today.
The issues involved in terms of the effects of such electronic garbage would therefore not only impinge on services provided by email messaging providers called ISP’s Internet Service providers but would largely affect the intended recipients of such messages in various ways.
With Statistics such as this it is certain that a good proportion of these recipients are invariably within the work place and this investigation would show how this can affect productivity within the office .
Chapter 1
Introduction
What is Spam ?.
Most dictionaries would define it as unwanted email usually of a commercial nature sent out in bulk to recipients that have not asked for it.
Or it can also be defined as unsolicited commercial e-mail (UCE) or junk e-mail
The term spam History and origins
Spam as a technophiles worst nightmare largely came into use as a net term from the very genesis of the Internet, This strangely enough also coincided with Monty Python’s Flying circus which h then had just premiered within England as a comical satire of Theatre on Television.
The show had a continuous rerun of a waitress in a diner presenting the daily menu to a hungry customer .This menu was invariably always and absolutely spiked in its whole three meal course as SPAM the fabled lunchmeat.
Incidentally the trademark for spam is still owned by the firm Hormel. As the waitress kept on emphasizing the presence of Spam within the menu, the chorus was adopted by a collection of Vikings who sang boisterously spam spam spam, spam spam spam , Lovely spam , O wonderful spam until the Waitress was forced to shut them up !
Monty Python had within his fan list Hackers and geeky computer programmers whose interpretation of Nerd nirvana directly involved comedy by Monty python and this macabre scenario always overtook repetitive behavior typical of programmers and the various loops contained within computer code .
Naturally, this spewed into the various newsgroups available then, Monty Python’s included. It is geek legend that a message appeared that contained nothing but spam spam for pages and pages on end and somehow the frequency of this message across other newsgroups birthed the internet term called SPAM.
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